PRIVACY POLICY
The Serving the Greater Good campaign and this website are administered by Virgin Mobile USA, LLC ("Virgin Mobile USA" or "we", "us", "our"). The following information is designed to help you better understand the information gathered from this site, how this information is handled and whether it is disclosed to anyone. Please note that this Privacy Policy applies only to this site (www.stgg.com)("Site"), and not to other companies' or organizations' services or websites accessible through this Site. By visiting this Site, you accept the practices described in this Privacy Policy.
Information Collected
The primary goal in collecting information is to provide you with a smooth,
efficient, and customized experience. This allows us to provide features that
most likely meet your needs, and to customize our service to make your
experience easier
Aggregate Data
We gather certain usage information like the number and frequency of visitors to this Site. This information may include which URL you just came from, which URL you next go to, what browser you are using and your IP address. We only use such data in the aggregate. This collective data helps us to determine how much our customers use parts of the Site, and do internal research on our users' demographics, interests, and behavior to better understand and serve you.
This type of aggregated, non-personally identifiable information also may be collected by third parties that support our services. In addition, we aggregate data and disclose such information in a non-personally identifiable manner to advertisers and other third parties for marketing and promotional purposes.
Personally Identifiable Information
We do not collect personally identifiable information, such as your full name,
postal address, email address, date of birth, gender, and occupation
(collectively, "Personally Identifiable Information") about you through this
Site. We also do not combine any Personally Identifiable Information that we
obtain about you from the www.virginmobileusa.com
website with aggregate information obtained through this Site.
Use of Collected Information
Unless you specifically decline, we may use aggregate information with certain
third parties, including advertisers, with whom we contract to provide services
or jointly-branded products so that these third parties can share information
with you about new products and promotions that we believe will interest you. By
accepting this Privacy Policy, you expressly agree to such usage and sharing of
information. In addition, you also agree that we may use such aggregate information
for demographic marketing purposes.
We cooperate with law enforcement inquiries, as well as other third parties, to enforce laws, such as intellectual property rights, fraud and other rights. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, to respond to claims or legal process, to protect our property or the safety of our employees or others, to investigate fraud, intellectual property infringements, or other activity that is or may be illegal or may expose us or you to liability.
It is possible that Virgin Mobile USA could be acquired by another business entity. Should such a combination occur, you should expect that Virgin Mobile USA will share some or all aggregate information to continue to provide service. You will receive notice of such event (to the extent that it occurs), and we will request that the new combined entity follow the practices disclosed in this Privacy Policy or notify you of any changes.
Cookies
"Cookies" are small files placed on your hard drive; each web site
can send its own cookie to your browser if your browser preferences allow it. You
can configure your browser to accept all cookies, reject all cookies, or notify
you when a cookie is sent. (Each browser is different, so check the
"Help" menu of your browser to learn how to change your cookie preferences.)
You are always free to decline our cookies if your browser permits, although
in that case you may not be able to use certain features on our site and you
may be required to re-enter information each time you access this Site. In
addition, a number of companies offer utilities designed to help you visit web
sites anonymously.
Cookies assist us in providing customized services and can also help us provide information that is targeted to your interests. We use cookies to gain information on how and when pages in our Site are visited and by how many people. We use two kinds of cookies. First, we use what is called a "persistent cookie," which enables us to remember you each time you return to the Site. We also use "session cookies," which help us to remember you until you close your browser. Session cookies are automatically deleted from your hard drive at the end of a session. Additionally, you may encounter cookies or other similar devices on our Site that are placed by third parties. We do not control the use of cookies by third parties.
What Is Our Policy Toward Children?
Virgin Mobile USA is concerned about the safety and privacy of children who use
the Internet. Consistent with the Children's Online Privacy Protection Act of
1998, we do not collect Personally Identifiable Information from anyone under
the age of 13 through this Site. By using this Site, you verify that you are at
least 13 years of age. If we become aware that a child under 13 has used this
Site or attempted to provide us with personally identifiable information, we
will use our best efforts to remove such information from our files. If a
parent or guardian becomes aware that his or her child has done this, he or she
should contact the following customer care agent to remove this information:
Rachel Goodreau
Virgin Mobile USA
2185 North California Blvd.
Walnut Creek, CA 94596
Tel: 866-218-8372 (toll-free); 925-210-2031
Fax: 925-280-0265
rgoodreau@virginmobileusa.com
Other Information Collectors
Except as otherwise expressly included in this Privacy Policy, this document
only addresses the use and disclosure of information we collect from you
through this Site. To the extent that you disclose your information to other parties,
different rules may apply to their use or disclosure of information you provide
to them. Since we do not control the privacy policies of third parties, some
of whose services may be accessed through this Site, you are subject to the
privacy policies of those third parties. We encourage you to ask questions
before you disclose your personal information to others.
Security of Information
We use standard industry practices to safeguard the confidentiality of any information
we collect from you. We employ many different security techniques to protect
such data from unauthorized access by users inside and outside the company.
Changes to this Privacy Policy
Virgin Mobile USA may, from time to time, make changes to this Privacy Policy,
based on your comments and our need to accurately reflect our data collection
and disclosure practices. If we make any substantial changes in the information
that we collect or use of any collected information, we will notify you by
posting an announcement on this page. By continuing to use this website, you
agree to be bound by the latest version of this Privacy Policy, which may be
viewed anytime by clicking on the "Privacy Policy" link at the foot
of the www.stgg.com website.